Free checklist
Cafe Register Training Checklist
The checklist (4 items)
Written as observable actions, so two trainers scoring the same shift land in the same place. In CrewSharp this is the Register / Order station in the Café / Coffee shop starter set, filed under Counter, and every item here is editable.
- 1Greeted warmly and connected with the guest
- 2Entered orders and customizations accuratelyMust pass
- 3Suggested food or a size-up when it fit
- 4Handled payment and the drawer correctly
Print it, score it on a clipboard, or open it in Sheets. No email required.
What usually goes wrong
Customisations entered accurately is the required item, and it is where the bar and the register fall out with each other. A drink built correctly from a wrong ticket is still a remake, and the barista takes the blame for it.
When to sign someone off
A workable bar for this station: no critical items missed, a score above a line you set for Register / Order specifically rather than one number for the whole building, and observed on more than one shift with at least one of them busy. Then date it, so it can expire.
That last part is the one people skip. A sign-off with no date cannot be re-checked, which means a year later you have a record that says somebody was ready once.
Stations that pair with this one
These are the stations someone on this one most often covers alongside it, which makes them the sensible second checklist to train.
Common questions
Should the register and the espresso bar be one role?
They are separate stations even when one person covers both. Someone can be excellent on the bar and slow on the register, and treating them as one qualification hides that, which shows up the first time you schedule around it.
What should be on a cafe register checklist?
The 4 items above cover it: greeted warmly and connected with the guest, entered orders and customizations accurately, suggested food or a size-up when it fit, and the rest of the list. Keep it in that range. Fewer and a pass proves very little; many more and trainers stop finishing it during a real shift.
Does this station need critical items?
Not every station has one. Where nothing on the list carries a safety or legal consequence, a passing score plus observation across more than one shift is a reasonable bar on its own. Marking items critical when they are not just makes the flag mean less everywhere else.
Scoring it is the part that lasts
Run this Register / Order checklist on a tablet between rushes and CrewSharp keeps the rest: who is signed off, when it was last checked, and which item your crew misses most.
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