Free checklist
Pet Daycare Pickup Checklist
The checklist (10 items)
Written as observable actions, so two trainers scoring the same shift land in the same place. In CrewSharp this is the Pet Pickup checklist in the Pet care / Daycare starter set, filed under Lobby, and every item here is editable.
- 1Released the animal only to an authorized personCritical
- 2Checked photo ID for anyone not recognizedMust pass
- 3Matched the animal to the record before bringing it outCritical
- 4Returned every labeled belonging
- 5Returned leftover medication to the owner
- 6Gave the owner a specific update on the day
- 7Told the owner about any incident or injuryMust pass
- 8Took payment and booked the next visit
- 9Clipped the leash on before leaving the care area
- 10Kept the lobby calm while handing animals over
Print it, score it on a clipboard, or open it in Sheets. No email required.
What usually goes wrong
Releasing only to an authorized person is critical and it is a refusal that feels awkward in the moment. A stranger at the desk with a convincing story is exactly the situation this item exists for.
The items a good total should not outweigh
- Released the animal only to an authorized person
- Matched the animal to the record before bringing it out
When to sign someone off
A workable bar for this checklist: no critical items missed, a score above a line you set for Pet Pickup specifically rather than one number for the whole building, and observed on more than one shift with at least one of them busy. Then date it, so it can expire.
That last part is the one people skip. A sign-off with no date cannot be re-checked, which means a year later you have a record that says somebody was ready once.
Checklists that pair with this one
Someone trained on this one most often covers these alongside it, which makes them the sensible second checklist to train.
Common questions
Should staff tell owners about minor incidents?
Yes, every time. An owner who finds a scratch at home and was told nothing loses trust in the whole business, while one who heard about it at the desk usually just thanks you.
What should be on a pet daycare pickup checklist?
The 10 items above cover it: released the animal only to an authorized person, checked photo id for anyone not recognized, matched the animal to the record before bringing it out, and the rest of the list. Keep it in that range. Fewer and a pass proves very little; many more and trainers stop finishing it during a real shift.
Which items should count as critical?
On this checklist, 2 items are marked critical: released the animal only to an authorized person; matched the animal to the record before bringing it out. Missing one means not ready, regardless of the total score, because these are the failures that cannot be corrected after the fact.
Scoring it is the part that lasts
Run this Pet Pickup checklist on a tablet between rushes and CrewSharp keeps the rest: who is signed off, when it was last checked, and which item your crew misses most.
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